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Technical Writer - Pune - Avalara - 1 to 5

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 Technical Writer - Pune - Avalara - 1 to 5

Job Description

  • Technical Writer job description on Sharepoint Technical Writer, Pune Join our fast-growing documentation team to develop original and compelling content experiences for customers.
  • This position requires someone who has successfully developed technical content in a continuous-publishing environment.
  • We have several writing positions open so may adjust responsibilities depending on your experience and interests.
  • What you'll do in this role As a technical writer, gather input from customers and stakeholders to develop and implement an effective content strategy.
  • Team up with other writers to create a range of content, including release notes, user interface text, Walkme content, error messages, and Avalara Help Center articles for customers using your products.
  • Understand your customers, gathering data and sharing information with your colleagues to improve the product experience Partner with design, research, and support teams to develop a content strategy for your features, including what type of content customers need at each stage of their interaction with our products
  • Work with engineering and your learning team colleagues to respond to the development and delivery of multiple simultaneous software releases Collaborate with writers for other product areas to improve efficiency through shared content and create a seamless content experience for customers
  • Evangelize company-wide for great customer experiences, and help establish content development processes in a rapidly growing agile environment
  • Create and contribute to product guides, help articles, and potentially user interface copy Create diagrams and visuals to make it easier for customers to understand and navigate our software


Required Qualifications

  • You must have demonstrated an ability to develop and improve technical documentation content and processes.
  • Be prepared to share examples and writing samples that demonstrate your qualifications during the interview process.
  • 3+ years of directly relevant technical content experience working for an enterprise software company (3-5 years) 2+ years of experience writing and/or editing for the web and working with Wiki markup and HTML (3-5 years)
  • BA/BS degree in Technical Writing, Technical Editing, Journalism, or English, or relevant professional experience Extended Qualifications 1+ years developing micro-copy / UX content for a customer-facing software product (1 year) 1+ years experience working with graphics, visuals, or other media (2 years)
  • MA/BS degree in Technical Writing, Technical Editing, Journalism, or English, or relevant professional experience

Job Classification

Industry: Accounting, Finance
Functional Area: IT Software - Other,
Role Category: QA/Testing/Documentation
Role: QA/Testing/Documentation
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Computers
Post Graduation: M.A in Journalism

Contact Details:

Company: Avalara
Location(s): Pune

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Keyskills:   Graphics Content strategy Publishing Technical writing Agile HTML Content development Enterprise software Technical editing Technical documentation

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Avalara

Avalara Technologies Pvt ltd Our Vision is to be a part of every transaction in the world. Our Motto is Tax compliance done right. We have been recognized for our next-generation software solutions by being listed in Forbes 2017 list of the worlds' best 25...