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Looking for MS Exchange (L3 Support) @ Wipro

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 Looking for MS Exchange (L3 Support) @ Wipro

Desired Candidate Profile


Location: Pune/ Coimbatore

** We encourage full time education while we are hiring for the present role**

Years of experience: 8 to 11 years

Relevant Experience (Exchange administration): Min 8 years and at least 3 years of L3 experience

Job Description:
The primary responsibility is to support and lead the existing or implement new messaging Infrastructure.
Escalation point for L1 & L2
Assist SDM and senior management in keeping the SLA green and handling client escalation
Business Relationships:
Constantly communicates with associates and customers

Must-have Skills:
At least 8+ years experience in implementing, supporting and administering enterprise scale messaging and collaboration environments (MS Exchange , Microsoft Lync/Skype)
Prior Working Experience
Install, configure & troubleshoot different roles of Exchange servers
Mailbox Database and Public Folder Database Creation, Deletion, handling permission issues and managing replication
Managing DAG and CAS Arrays ,troubleshooting failover issues, addition and deletion of Exchange servers from clusters
Migration of an on premise Exchange environment to Exchange 2010/2013 or to Office 365
Troubleshooting inbound and outbound queues, mail routing issues, server errors, mail delivery latency issues, analysis of NDR
Configure, maintain & troubleshoot email gateways, anti-spam (Proof point, Barracuda, Mimecast, etc...)
Handling OWA, ActiveSync related issues
Problem determination and resolution within SLA's with good analytical and problem-solving abilities.
Produce detailed and accurate technical documentation
Highly self-motivated and directed.
Excellent attention to detail.
Ability to effectively prioritize, organize and execute tasks in a high-pressure environment

Pls. note that suitable candidate must be open to work in 24*7 rotational shifts, operational role.

for more info. pls reach me - ma***********e@wi**o.com 

Contact Details:

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Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digita...