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Manager/ Sr. Manager Process Excellence @ Genpact India

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 Manager/ Sr. Manager Process Excellence

Job Description

Roles and Responsibilities


The Lean Six Sigma Black Belt (BB) would be responsible for driving the Continuous Improvement & Process Transformation agenda for a set of functions within the organization through usage of Lean, Six Sigma and other methodologies, sharing of best practices, driving the LSS (Lean Six Sigma) DNA and process excellence practices, facilitating training etc.

Need people with Lean six sigma project experience in F&A, R2R, P2P, O2C Domain.

Black belt certification is a must.


Responsibilities


  • Driving Continuous Improvement & Process Transformation projects through usage of Lean, Six Sigma and other methodologies
  • Drive change management within Genpact operations teams and client stakeholders
  • Design and deliver on value generating roadmaps and projects as part of corporate quality
  • Mentor Green Belt projects on Lean Six Sigma and end-to-end thinking to deliver long term benefits
  • Drive the Continuous Improvement culture within the company
  • Harness a combination of smart processes, analytics and technology to design and deliver on business outcomes
  • Partner with multi-function teams to constantly enrich the engagement
  • Create commitment across all involved teams and facilitate buy-in from key stakeholders
  • Lead and ensure an effective communication and governance rhythm on our key projects
  • Be flexible in terms of work hours, travel and possible assignments at another Genpact or Client location.

interested candidates may share their resume on su**********6@ge****t.com.

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Quality
Role: Quality
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: GENPACT INDIA
Address: Genpact Building,,DLF City, Phase V,Sector Road, S, ector 53,Gurgaon, , GURGAON, Haryana, India
Location(s): Delhi, NCR

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Keyskills:   Transactional Quality tqm Kaizen Continuous Improvement Quality Process Improvement Process Excellence Business Excellence operational excellence Lean Six Sigma

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Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...