Assistant Front Desk Manager - Hyderabad @ Marriott

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Assistant Front Desk Manager - Hyderabad

Marriott
1 - 4 years
Hyderabad
3 years ago
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Job Description

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information.
Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing.
Compile and review daily reports/logs/contingency lists.
Complete cashier and closing reports.
Supply guests with directions and property information.
Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met.
Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts.
Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.

Job Classification

Industry: Travel , Hotels , Restaurants , Airlines , Railways
Functional Area: Hotels, Restaurants,
Role Category: Front Office/Customer Care
Role: Front Office/Customer Care
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required

Contact Details:

Company: Marriott
Location(s): Hyderabad

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Keyskills: Supervisor Loss prevention Quality standards Front desk Safety training Accounting Billing Manual Management Counselling

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Your name (*)

Email (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Marriott

Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.

Assistant Front Desk Manager - Hyderabad @ Marriott

Home > Front Office/Customer Care