Working in hospitality and retail establishments, floor supervisors manage the front-end operations, such as performing opening and closing operations, delegating tasks to front-end employees throughout the day, and ensuring each customer or patron has an excellent experience. Floor supervisors are typically employed by hotels, cruise ships, casinos, and any retail establishment that has a shop floor. Duties vary significantly depending on the industry, but there are a few responsibilities common to all floor supervisors. This is not a position for someone who prefers a 9 to 5 schedule. Many floor supervisors work nights and weekends.