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Senior Technical Writer / Technical Writer, @ SAP India

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 Senior Technical Writer / Technical Writer,

Job Description

Requisition ID: 269894
Work Area: Software-Design and Development
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it s the best-run businesses that make the world run better and improve people s lives.

SUMMARY
SAP Ariba is the leading provider of collaborative business commerce solutions. These cloud-based solutions combine industry-leading software as a service (SaaS) technology with the world's largest web-based commerce community to enable 300,000 companies, including more than 80 percent of the Fortune 500, to connect and collaborate with a global network of trading partners.
THE ROLE

SAP Ariba User Assistance Team partners closely with engineering team members, product managers, program managers, and customer support members to develop end-user documentation for Ariba solutions using DITA approach and Agile methodology. The documentation deliverables include UI strings, What s New Viewer guides, user guides, administration guides, and context-sensitive help. The deliverables enable customers (business sponsors, administrators, and end users) to understand and use their solutions business workflows.
The Senior Technical Writer / Technical Writer would fulfill roles as both a dedicated member of the UA team and a co-located member of an engineering team that uses the "agile" (also known as eXtreme Programming) development process. He or She would work closely with the Strategic Sourcing engineering team members daily to provide design feedback, user interface text, and new feature content in short, five-week engineering sprints and represent the UA team in scrum meetings. The Writer would develop feature documentation, product documentation, and context-sensitive help within aggressive schedules using the Ixiasoft content management system and Enable Now tool respectively. He or She would plan and track own work assignments and deliver them on schedule with high quality. The individual may be asked to supervise the assignments of junior writers for ensuring schedule adherence and quality of the content (applicable for only senior writers)

ROLE REQUIREMENTS
For the senior technical writer/senior information develop role, the candidate should be experienced eight to twelve years in writing technical documentation, ideally for large enterprise resource planning systems, cloud-based solutions, and specifically for procurement solutions.
For the technical writer/information developer role, the candidate should be experienced 3 to 6 years in writing.
The candidate should have thrived in a fast-paced, deadline-driven, and Agile-based engineering environment.
The candidate should have developed documents with strong technical aptitude for a multitude of audiences that include end users, administrators, system integrators, business managers, support and services organizations, and partners.
Demonstrated a strong command of the English grammar, a clear writing style and excellent content organization skills.
Experienced in working with developers and representing documentation requirements during product design meetings.
Wrote content for overlapping product releases without compromising quality and schedule adherence.
If you are a senior writer, we expect you to have experience in mentoring junior writers and peer reviewing their deliverables.
Minimum Qualifications
Bachelor's degree in Computer Science, English, or a related field / Experience in documenting integration, web services, and APIs
Experience in using DITA and content management systems, Basic understanding of HTML, XML, and cXML
Knowledge of Siebel CRM, Jira, perforce or other source control systems / Knowledge of Captivate, Visio, PowerPoint, and Excel are desirable

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you re searching for a company that s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now.

SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Ca*****************a@***.com or Ca*****************a@***.com , APJ: Ca********J@***.com , EMEA: Ca****s@***.com ).

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations:


Job Segment: Technical Writer, Engineer, SAP, ERP, Developer, Technology, Engineering

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Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Senior Technical Writer / Technical Writer,

Contact Details:

Company: SAP India
Location(s): Bengaluru

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₹ 6 - 7 Lakh/Yr

SAP India

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers people and organizations to work together m...