Technical Support Associate / Sr. Associate @ Black White Business

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Openings with TOP BPO MNC's for Voice and Non Voice

Looking for immediate joiner !!

Technical Support : Voice / Semi Voice / Non Voice Process

• Technical Trouble Shooting
• Hardware and Networking
• IT Help Desk
• Desktop Support
• Technical Chat / Email Support
• IT Trouble Shooting

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

Roles :

• Handle technical support questions via our ticketing system.
• Help customers set up their website Help transfer customer accounts from other providers.
• Help customers with script and software upgrades Help and repair infected and compromised accounts.
• Handle server monitoring tickets and repair systems in
• event of failures. Help build and configure new servers
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning technical issues / server issues through chat support
• Microsoft environment knowledge
• Have some level of technical understanding of the products building up a desktop service
• Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
• Basic Troubleshooting, Monitoring, Backup
• Doing Email configuration-Outlook

Skills Required :

• Should be flexible with rotational Shifts
• Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

• Day / Rotational Shifts
• Salary - upto 4.5lpa
• Unlimited incentive Structure
• No registration Fees(Free placement).

For more quires please

Contact : Sukanya@ 9036001***

Email -id : su****a@bl*******e.in

Documents Required :

Fresher :

• 10th / 12th / Graduation all semester Marks card
• Aadhar Card ID proof
• Pan Card ID

Experience :

• Previous Companies Offer letter / relieving letter / one month pay slips
• 10th / 12th / Graduation all semester Marks card
• Aadhar Card ID proof
• Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Freshers

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Black and White Business Solutions Pvt Ltd
Address: Black and white business solutions Pvt Ltd, #721, 2nd Floor, CMH road,, Indiranagar, Bangalore, BANGALORE, Karnataka - 560038,India
Location(s): Bengaluru
Website: http://blackwhite.in

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Accounting / Finance Advertising / MR / PR / Events Agriculture / Dairy Animation / Multimedia Architecture / Interior Design Astrology Automobile / Auto Ancillaries / Auto Components Aviation / Airline / Aerospace / Aeronautical Banking / Financial Services / Broking BPO / Call Center / ITeS Brewery / Distillery Broadcasting Cement / Building Material Chemical / Petro / Plastic / Rubber / Glass Consumer Electronics / Appliances / Durables Courier / Transportation / Freight Defence / Government Education / Teaching / Training Electricals / Switchgears Engineering / Construction / Cement / Metals Environment / Waste Management Export / Import / Trading Facility Management Fertilizers / Pesticides FMCG / Foods / Beverage Food Processing Furnishings / Ceramics / Sanitaryware / Electricals Gems / Jewellery Gifts / Toys / Stationary Government / Departmental Heat Ventilation / Air Conditioning Hotel / Restaurant Industrial Design Industrial Products / Heavy Machinery Insurance Internet / E-Commerce IT - Hardware / Networking IT - Software / Services KPO / Research / Analytics Leather / Leather Products Legal / Courts Logistics / Courier / Transportation Management Consulting / Strategy Manufacturing / Production Matrimony / Matchmaking Media / Entertainment Medical / Healthcare / Hospital Merchant Navy Metal / Iron / Steel MFI - Micro Finance Military / Police / Arms Ammunition Mining / Quarrying NBFC-Non Banking Financial Services NGO / Social Work Office Equipment / Automation Not Mentioned Paint / Art / Sculpture / Craft Paper / Wood Personal Care / Beauty Pharma / Biotech / Clinical Research Politics Power / Energy / Oil / Gas / Petroleum Printing / Publishing / Packaging Quality Certification Real Estate / Property Recruitment Services / RPO Religion / Spirituality Retail Security / Detective Services Semiconductors / Electronics Shipping / Marine Telecom / ISP Textile / Garments / Fashion Travel / Tourism / Hotels / Airlines / Railways Unskilled Labor / Domestic Help Veterinary Science / Pet Care Sports / Fitness / Beauty

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Keyskills:   Web Hosting technical support Technical chat bpo voice international bpo technical support engineer Customer Associate call center Tech Support Customer Support senior customer support executive Back Office bpo process