Greetings from Tech Mahindra!
We are hiring for International Voice Process
Job Title: Technical Support Associate
Job Location: Hitech City, Hyderabad
Criteria :
- Under Grad / Grad with minimum 12 months of International voice technical support experience. Inbound International Voice experience mandatory
- Immediate Joiners
- Should have ability to resolve International customer related issues and ensure to resolve the issues or queries over the call
- Research, diagnose, and identify solutions to resolve customer issues
- Candidate should be flexible to work in 24/7 shifts
- Ex- Employees are welcome, subject to eligibility
NO FRESHERS.Key Skills Required:
- Should have excellent communication skills
- Good Analytical and Interpretation skills
- Ability to handle multiple tasks simultaneously with appropriate priority while performing customer service
- Should have basic troubleshooting and technical knowledge
Technical support experience is mandatory.
Transportation Facilities: Both ways.
Role: Associate/ Senior Associate- (Technical)
Shifts: 24/7 (Rotational)
5 days working.
Interested candidates can call on below number
Contact:
Prathamesh: +91 9881853*** / PM*******7@Te*********a.com
Note- Conducting only virtual interviews
Keyskills: bpo tech support international bpo International Call Center US Shift customer service Customer retention international voice Troubleshooting customer support US Process technical support voice process international voice process Customer Care
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