Performs maintenance, administration and troubleshooting of UKG Cloud Hosted production environments through timely alert and request response, acknowledgement, triage and escalation processes.
Functionally, the duties of a Cloud Infrastructure Engineer include system administration and support of production environments in a 24X7 Cloud and Hosted Operations Center.
The ideal candidate will have experience in Windows,VM, ITIL, working and providing Technical support 24 X 7 for Customer faced production environments and extraordinary people skills.
This position will work within the organization to design, develop, and deploy efficient solutions for the UKG Cloud Hosted environment.
Qualifications
Related Bachelor s degree plus 3 5yrs of experience in medium to large IT environment.
Experience in a Hosting, SaaS, or Cloud environment is strongly desired.
Solid understanding and hands on experience of Windows Administration: Active Directory, SMTP, DNS, SFTP troubleshooting skills, tuning Windows for performance and OS patching
Experience with VMware administration and support.
Understanding of Linux environment and administrative support experience.
Experience supporting Citrix Application Server and Microsoft Terminal server
Knowledge of SAN Storage and backup technologies
Strong knowledge of hosting environments and related network configurations.
Solid verbal and written communication skills
The following certifications would be a strong plus: o Microsoft MCP, MCSA, MCSE o RHEL o VMware VCP, VCA o ITIL Foundation
Job Classification
Industry: Strategy, Management Consulting Firms Functional Area: IT Software - Application Programming, Maintenance, Role Category: Programming & Design Role: Programming & Design Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization Post Graduation: Post Graduation Not Required Doctorate: Other Doctorate
Contact Details:
Company: Kronos Solutions India Location(s): Noida, Gurugram