Software Sr Engineer - Site Reliability
- Wells Fargo
- 6 - 9 years
- Bengaluru
- 3 years ago
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Job Description
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Technology, Business Services, Risk Services and Product, Analytics and Modeling (PAM). We are operating in Hyderabad, Bengaluru and Chennai locations. Department Overview
Technology Infrastructure (TI) is leading technology transformation in a multi-cloud technology ecosystem delivering products and innovative solutions at scale that are stable, secure, and always on. This includes Cloud and Agile implementation, engineering, architecture, and all the tools, products, and training that will enable team members to achieve our transformation. About the Role
We are looking for an SRE who enjoys and thrives on solving complex problems through innovation impacting change at scale. You will join an elite team of 15 SREs driving technology's transformation by introducing enterprise capabilities and products, launching new platforms, building tools, automating away complex issues, and integrate with the latest technology. Site Reliability Engineers leverage their experience as software and systems engineers to ensure applications onboarded to SRE are available, have full stack observability, introduce continuous improvement through code and automation, provide operational insight through analytics, continuously test, are integrated with CI/D and work with application teams to ensure products and service we provide are always on. Responsibilities:
- Instantiate Site Reliability Engineering practice at Wells Fargo igniting the practice, principles, and culture leading by example. Assist in training the organization by building the practice within CTO and partnering with the Lines of Business to establish embedded SRE teams, contribute to the Wells Fargo SRE Playbook, Engineering Academies, Tech Talks, Demo's.
- Onboard 10 critical customer journeys and applications to Site Reliability Engineering working within TI and Lines of Business to assess the availability of critical business flows, identify service level objectives and indicators, instrument applications for observability, onboard to CI/CD pipeline taking advantage of continuous testing, introduce continuous inspection, continuous improvement, and conduct destructive testing to reach 99.995% availability for the firms critical products and services leading to higher customer satisfaction and customer experience.
- Introduce enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, CI/CD integration, continuous testing (performance, smoke, regression, functional, chaos) introduce continuous improvement, standardization/automation, capabilities to conduct destructive and resiliency testing
- Evolve AIOPS, ChatOps, NoOps introducing self healing and autonomic capabilities solving for complex operational and systemic issues with precision including building and training models, automating cognitive processes, leveraging Robotic Process Automation, Unified Communication, and AI/ML to improve availability of products we provide to customers
- Automate key SRE metrics and IT Service Operations processes including customer impact, % availability of critical business flows, SLO/SLI adherence, error budget, automate incident process for IT Service Operations through data integrating with unified communications, alerting/notification systems, and evolve ChatOps to reduce time to recovery.
- Share support responsibilities for critical applications and customer journeys onboarded to SRE including remediation of issues through Agile, conduct blameless post mortems, root cause analysis and introduce continuous improvement solving problems once and for all with the goal of no repeats.
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Site Engineering, Project Management,
Role Category: Project Management
Role: Project Management
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Wells Fargo IndiaLocation(s): Bengaluru
Keyskills: Process automation remediation Root cause analysis Agile Reliability engineering Continuous improvement Operations Monitoring Analytics Service operations
Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,600...
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