Imm req with Accenture For desktop support
- Artech Infosystems
- 1 - 2 years
- Pune
- 4 years ago
- Email to a friend
- Report this job
Job Description
Hello Candidate,
Its regarding a job opportunity .
You will be working for on Accenture the payroll of Artech Infosystems
The work location will Chennai
Designation: Desktop Support Engineer
Duties and Responsibilities
- To provide 1st and 2nd desktop support; answering support queries
- To take ownership of user problems and be proactive when dealing with user issues
- To log all calls on the call logging system
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- Administer Hardware maintenance for all desktop IT equipment
- Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
- To allocate more complex support issues to the IT Manager
Skills / Attributes Required
- Relevant Desktop Support experience within a commercial environment
- Good knowledge of Windows 2003 / 2008 Server
- Strong knowledge of Windows XP / Vista / Windows 7
- A thorough knowledge of MS Office Suite
- Excellent telephone manner and good communication skills
- Knowledge of Backup Exec is desirable
- Microsoft Certification (MCP or MCSA) is desirable
ABOUT OUR COMPANY:
Artech Infosystems Pvt Ltd (Artech India), formerly known as Softek Pvt Ltd, is a 34-year-old, ISO 9001:2008 & ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. Its a CMMI level 1V company and we have our branches across PAN INDIA(Bangalore, Noida, Hyderabad, Chennai, Pune, Kolkata) and also abroad, headquartered in New Jersey.
Artech Information Systems is the #12 Largest IT Staffing Company in the U.S. and an employer of choice for over 6,000 consultants. We recruit world-class talent for IT, Engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China.
Thanks & Regards,
Sushma R
Associate Staffing
Su*****R@ar*******o.in
Cyber Park, First Floor, Block B, Plot No. 76-77, Electronic City Phase 1,
Doddathogur Village, Hosur Road, Bangalore-560100
Job Classification
Industry: OtherFunctional Area: Other,
Role Category: Other
Role: Other
Employement Type: Contract
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: rtech Infosystems Pvt. Ltd.Location(s): Pune
Keyskills: desktop support engineer l2 desktop support system engineer
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Artech Infosystems
Artech Infosystems Pvt. Ltd. Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.
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