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Technical Support Associate - Voice & Non-Voice / Sal 4.2 @ Black And White

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 Technical Support Associate - Voice & Non-Voice / Sal 4.2

Job Description


Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge openings with TOP MNC's for Technical Support / Service Desk / IT Help Desk / Associate / Sr. Associate
Fresher / Experience
Immediate Joiners Can Apply
HR - Anusha
Contact No : 9686667***
Email Id - [Confidential Information]
B.E/B.Tech / B.Sc / BCA / BBA / MCA / MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Technical Support : Voice / Semi Voice / Non Voice Process (DAY-SHIFT ENGLISH + HINDI)
  • Technical Trouble Shooting
  • Hardware and Networking
  • IT Help Desk
  • Desktop Support
  • Technical Chat / Email Support
  • IT Trouble Shooting

Technical Skills :
Trouble shooting/Command for IP Address/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Roles :
  • Handle technical support questions via our ticketing system.
  • Help customers set up their website Help transfer customer accounts from other providers.
  • Help customers with script and software upgrades Help and repair infected and compromised accounts.
  • Handle server monitoring tickets and repair systems in
  • event of failures. Help build and configure new servers
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning technical issues / server issues through chat support
  • Microsoft environment knowledge
  • Have some level of technical understanding of the products building up a desktop service
  • Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
  • Basic Troubleshooting ,Monitoring, Backup
  • Doing Email configuration-Outlook

Skills Required :
  • Should be flexible with rotational Shifts
  • Graduates / PUC / Diploma fresher or Experience can apply

Benefits :
  • Day / Rotational Shifts
  • Salary - upto 4.5lpa
  • Unlimited incentive Structure
  • No registration Fees(Free placement).

For more please quires
Contact :
HR - Anusha
Contact No : 9686667***
Email Id - [Confidential Information]
Documents Required :
Fresher :
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

Experience :
  • Previous Companies Offer letter / relieving letter / one month pay slips
  • 10th / 12th / Graduation all semester Marks card
  • Aadhar Card ID proof
  • Pan Card ID

*************PLEASE DO REFER YOUR FRIENDS*************

Employement Category:

Employement Type: Full time
Industry: Recruitment
Functional Area: Advertising, DM, PR, MR & Event Management
Role Category: Bpo
Role/Responsibilies: Technical Support Associate - Voice & Non-Voice / Sal 4.2

Contact Details:

Company: Black And White
Location(s): Bengaluru

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₹ 225000 - 450000 IN

Black And White

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challen...