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Customer Relation Executive @ Talent Corner Hr

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 Customer Relation Executive

Job Description

  • Answer calls/mails professionally to provide information about products and obtain details of complaints.
  • Recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process complaints and queries with the help of concern department.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Maintaining tracker of complaints and queries received
  • Keeping customers updated on the latest products to increase sales
  • Understanding key customer individual needs and addressing them

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: Customer Care Executive
Functional Area: Not Applicable
Role/Responsibilies: Customer Relation Executive

Contact Details:

Company: Talent Corner Hr
Location(s): Multi-City, India

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₹ 7 - 12 Lakh/Yr

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Talent Corner Hr

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