Technical Publications Professional - Pune
- Amdocs
- 2 - 5 years
- Pune
- 4 years ago
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Job Description
- You will be creating publications that explain the company?s products to its customers and internal audience and allow full use of its functionality.
- You will be ensuring that documentation products meet industry standards of quality, usability, and format using writing expertise and product knowledge.
- You will assume full responsibility for all official documents of one or more product applications.
- You will be creating and maintaining the application's documentation and/or training framework, as well as the content of its publications.
- You will be gaining knowledge of the product's new functionality via attendance at Design Review/ Focus Team/ Opportunity Team/ Scrum meetings as well as reading design documents, interviewing SMEs and using the product itself.
- You will independently create new version documents using own product knowledge information and new functionality information that is gained via activities described in #5
- You will integrate into the documentation all relevant information gained from interaction with developers, designers, testers, infra, implementation, product managers and program managers, as well as customer feedback.
- You will maintain existing documents and/or learning materials and updating them for changes.
- You will estimate time and effort required for documentation tasks, contributing to documentation plans.
- You will be doing Peer-review on documentation for other members of the Technical Publications team.
- At least 4 years of experience in technical writing or other relevant subject. (Experience of documenting software products a strong advantage.)
- Experience working through the documentation lifecycle from start to review to release
- Experience in working with and excellent knowledge of at least one authoring tool (such as MadCap Flare).
- Experience with the technical and business aspects of software development.
- Experience in writing SDK or REST API Documentation
- Prior experience in Programming is an asset
- Experience in topic-based authoring, structured authoring such as DITA Publishing - a strong advantage.
- Experience in working in Agile/Scrum environment - an advantage.
Why you will love this job:
- You would be responsible for designing end-to-end learning solutions to address business needs and priorities
- You will work closely with many interfaces to determine the right method to use in the product training
- You will manage learning development projects, collaborating with internal and external interfaces and setting timelines and tasks to ensure all interfaces are well aware of their part in the project
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: QA/Testing/Documentation
Role: QA/Testing/Documentation
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required
Contact Details:
Company: Amdocs DevelopmentLocation(s): Pune
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Keyskills: Project development Product training Publishing Agile scrum Technical writing Design review madcap flare SDK Amdocs
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