Wipro is hiring For Associate Role@Mumbai

Job Description

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Greetings from Wipro Ltd!!

WIpro is hiring for Associate role!!!

Roles & Responsibilities:

The Associate is responsible for processing low complexity transactions in a timely and accurate manner as per the client specific standard operating procedures. He/ she should be able to perform rule-based tasks. He/she works with the Subject Matter Expert (SME) and manager to identify issues & opportunities for improvement. This role may be leveraged across multiple client teams.

Responsibilities

Acquire process knowledge from SME (Internal/Client) & be process certified.

Participate and successfully complete role related training programs.

Responsible for appropriately managing assigned tasks

Responsible for processing transactions of low complexity.

Ensure consistent productivity & accuracy as per team requirements.

Ensure timely and accurate service delivery as per client SLA's and adherence to client contractual commitments

Provide prompt responses to queries from Internal or External stakeholders

Follow Data Privacy and Code of Conduct standards

Ensure compliance to Time Recording guidelines

Adherence to floor policies, team schedule and leave plans.

Education & Skills-

Only B.Com/BBA/BA/BSC/PGDM/M.COM/MBA(part time) can apply.

Work experience-0-36 months

Good written & verbal (English) communication skills

Working knowledge of computer applications including Excel & Word

Typing Speed of minimum 25 WPM & 90% Accuracy

Should be comfortable with 24*7 shifts

Candidate should be comfortable with 1 year bond

ASAP Joiner required

Immediate joiners can apply.

Benefits-

Both sided cabs are available

Job location-Navi Mumbai(Airoli)

Interested candidates can share their resumes on an*************1@wi**o.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: WIPRO HR SERVICES INDIA PVT LTD
Location(s): Mumbai

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   BPO Customer Service Accenture US Shift TBSS SME communications Backend Customer Support Excel Eclerx Teleperformance non voice Operations Floor Management International BPO