Customer Sale Officer
- Rerana Educational
- 1 to 5 Yrs
- Multi-City, India
- 4 years ago
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Job Description
KEY RESPONSIBILITIES:
A. Cross sell / Up sell
- Work on every lead allocated from HO team
- Identify financial goals of customers and provide financial planning assistance.
- Pitch products as per need of the customer
- Convert leads into new sale.
B. Customer Service/Retention through relationship management
- Establishing and strengthening relationship with allocated customer base
- Collection of due premium from customers
- Collection of additional document requirement related to reinstatement
- Generate interest of the customer to buy another product post providing proper service.
C. Execution measures:
- Collection of due premium as per target.
- Service resolution percentage/TAT
- Meet cross sell/up sell business targets
- Customer satisfaction score
D. Key competencies/skills required:
- Building relationships ability to influence customers
- Building collaboration
- Detail-oriented
- Customer centrality.
Employement Category:
Employement Type: Full timeIndustry: Insurance
Role Category: Field Sales Executive
Functional Area: Not Applicable
Role/Responsibilies: Customer Sale Officer
Contact Details:
Company: Prerana EducationalLocation(s): Multi-City, India
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₹ 2.5 - 3.5 Lakh/Yr
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