1>MIS/Data Analyst Effectively create automation and make timelines & accuracy of the reports
2>Method/ techniques used for Call Forecasting. 90 days in advance forecasting for approval, hiring and training for MIS Team
3>Data/Business Analyst Monitoring, analysis and reporting performance
4>Data/Business Analyst or MIS Executive have to provide the Monthly report on the Key Metrics & Preparation of EOD reports.
5>Data Analyst has to do periodic Volume Inflow Tracking & SLA Tracking
6>MIS Executive provide a daily trend of calls/email flow basis category and FTR/NON FTR analysis
7>Work Allocation & Tracking of completion
8>Publishing weekly monthly Dashboards
9>Provide Data Analytics & Business Solutions to
10>Ability to share timely Intelligence reports
11>Should be excellent in Excel
Good Communication skills
MS Office operating and typing skills
Database management skills
Problem Solving skills
Graduate in any stream
Knowledge of MS Access is mandatory.
Proficient in advanced Excel, VBA & MS Access, SQL, SAS,Tableau , Power BI .
Employement Category:Employement Type:
Data Analyst Research Analytics Business Analytics | Mis Executive Mnc Jobs- Call - 9354684***
VBA & MS Access