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Customer Care Executive | Malviya Nagar @ IIFL Securities

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 Customer Care Executive | Malviya Nagar

Job Description

Excellent Opportunity for Banking Sales Professional/ Banking Sales Telecallers in IIFL Gold Loan Segment.


Location- Malviya Nagar


Role: Customer Care Executive


Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.


Verify customers KYC & complete online registration.


Provide after sales service to existing customers and obtain references from them to increase
customer base.


Provide good customer service experience while pledging / releasing /interest payment
transactions.


Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing
customers for generating renewal & referral business.


Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
catchment areas and generate leads of prospective customers.


Drive cross-sell of other financial products to existing customers.


Ensure customer callings as per CRM leads and update in system.


Ensure strong follow up for interest collections to keep NPAs in control . Desired Candidate Profile : Candidates with minimum 6 Months of experience of Banking Sales / Banking Sales Telecalling Experience Only


Educational Qualification : Any Graduate


Salary Details: CTC (24,863 K)


17,033 K (Fixed In Hand) + PF + ESIC + Mediclaim + Bonus + Quarterly Incentives


Interested candidates may share resumes on sh************l@ii*l.com


P.S.- Candidate should be living maximum 15 Kms from Malviya Nagar.


Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Sales, Retail, Business Development,
Role Category: Retail Sales
Role: Retail Sales
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: IIFL Securities
Address: IIFL Center Kamala City, MUMBAI, Maharashtra, India
Location(s): Delhi, NCR

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Keyskills:   Cross Selling Marketing Customer Service Lead Generation Financial Products Customer Care Gold Loan After Sales Service CRM Loan Sales

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₹ 1,25,000 - 2,75,000 P.A

IIFL Securities

IIFL Securities Limited IIFL Holdings Limited (NSE: IIFL, BSE: IIFL) is the apex holding company of the entire IIFL Group, promoted by first generation entrepreneurs. Formerly known as India Infoline Limited, IIFL offers a gamut of services including financing, wealth and asset management, broki...