Job Description:
Tech Mahindra BPS - Chennai is hiring for Premium Telecom Domain for Backend/Email Process
Designation : Customer Service Associate
Qualification Required : Graduate
Experience Required : 1 Year BPO Exp
Salary : INR 150000 to INR 180000
Skills Required : Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Telephonic Interviews & Immediate Joining @ Tech Mahindra Ltd
Contact Person : Surendar M - 7358174***
Email : sm*******6@te*********a.com (interested candidates can send their resume for Telephonic Interview Schedule)
Work From Home will be provided until this pandemic gets over.
Keyskills: Customer Service Solving Queries Hindi Email Writing Customer Handling
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...