Alternate Channel - Service and Channel @ Idfc First Bank

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Alternate Channel - Service and Channel

Idfc First Bank
5 - 8 years
Mumbai
4 years ago
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Job Description

Alternate Channel - Service and Channel Support Manager (Merchant Acquiring Business)

Roles and Responsibilities

Ensure service delivery to POS merchants
Coordinate with vendor ops teams, Bank Ops team and other internal stakeholders for service delivery
Coordinate with banks POS channel to fulfill customer service requirements
Proactively come-up with ideas to make banks merchant servicing better

Desired Candidate Profile

Should have high degree of customer orientation
Should have basic understanding of payments ecosystem
Very good interpersonal skills; Ability to coordinate with the channel with no friction
Good command over data
Notice Period 30 Days

Kindly share your resume on ne*********r@id**********k.com

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Sales, Retail, Business Development,
Role Category: Corporate Sales
Role: Corporate Sales
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Idfc First Bank
Address: C-32, NAMAN CHAMBERS, G-BLOCK, BANDRA EAST, MUMBAI, Maharashtra, India
Location(s): Mumbai

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Keyskills: Customer Service Alternate Channel Banking Service Delivery

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Idfc First Bank

About Capital First Limited: CFL is listed on BSE and NSE (Stock Code: CFL). The company provides Mortgage loans to SMEs against pledge of property, Gold Loans to retail customers, Consumer Durable Loans, Two wheeler loans, and senior secured Wholesale loans. During the last year the company expande...

Alternate Channel - Service and Channel @ Idfc First Bank

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