Customer Success Associate - Jaipur @ LoginRadius Inc

Job Description

Your Role

• Managing enterprise customer accounts.

• Build long-lasting relationships to ensure customer success.

• Identify customer issues and take the appropriate next steps to solve them.

• Provide excellent support and ensure a high retention rate of LoginRadius customers.

• Engage with new customers to onboard them effectively.

• Own the onboarding process for new clients end-to-end.

• Support and monitor the day-to-day health of each active on-boarding project.

Requirement Summary

• 2 - 6 years of experience with managing enterprise level client.

• Graduate with enterprise customer management experience.

• Strong communication skills to collaborate with various stakeholders.

• Detail oriented, Critical thinker and Team spirit.

• Problem solver and customer-centered.

• Good time-management skills.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - ERP, CRM,
Role Category: System Design/Implementation/ERP/CRM
Role: System Design/Implementation/ERP/CRM
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: LoginRadius Inc
Location(s): Jaipur

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer management Time management SAAS Manager Technology Management microsoft Monitoring Recruitment