Gold Loan Sales | Iifl | Banking Sales Exp @ IIFL Securities

Job Description

IIFL hiring for Customer Care Executives for Gold Loan Segment

Location- Meera Bagh/ Shalimar Bagh/ Model Town/ Ranjeet Nagar/ Karol Bagh/ Bali Nagar/ Tilak Nagar/ Janak Park/ Ghitorni

Roles and Responsibilities

Role: Customer Care Executive

Attend Customer Walk-Ins and address customer issues w.r.t. Gold Loan process & various schemes available at IIFL.

Verify customers KYC & complete online registration.

Provide after sales service to existing customers and obtain references from them to increase
customer base.

Provide good customer service experience while pledging / releasing /interest payment
transactions.

Ensure to bring in New CUIDs (New Customers) and maintain good relationship with existing
customers for generating renewal & referral business.

Participate in marketing activities to improve the brand visibility of IIFL_Gold Loan branch in the
catchment areas and generate leads of prospective customers.

Drive cross-sell of other financial products to existing customers.

Ensure customer callings as per CRM leads and update in system.

Ensure strong follow up for interest collections to keep NPAs in control .

Desired Candidate Profile :

Candidates with minimum 6 Months of experience from Gold Loan background or from Banking space with Sales experience will be given preference for this role.

Fixed Salary Upto 17 K + Bonus + Medical + PF ESIC + Quarterly Incentives

Interested candidates may share resumes on sh************l@ii*l.com

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Sales, Retail, Business Development,
Role Category: Corporate Sales
Role: Corporate Sales
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MCA in Computers
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: IIFL LTD
Address: IIFL Center Kamala City, MUMBAI, Maharashtra, India
Location(s): Multi-City, India

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Keyskills:   Cross Selling Loan Sales Marketing Customer Service Lead Generation Customer Care Gold Loan After Sales Service Banking Sales CRM