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Fraud Control and Authorisation Officer @ Standard Chartered

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 Fraud Control and Authorisation Officer

Job Description

Job description

Job Purpose

  • Minimise fraud losses for Cards /Online/products by analysis of fraud control reports, MIS reporting and compliance, by actioning alerts on the Fraud Detection systems and reports within stipulated timeframes, policies and processes laid down.

The Role Responsibilities

  • Working in a 24 hours centre for Fraud Control and Authorisations, Chennai/Bangalore
  • Ensure orderly filing of relevant documents/reports reviewed.
  • Review Risk reports generated
  • Timely review of FDS alerts and closure as appropriate.
  • Timely confirmation of suspicious transactions and follow requisite process
  • Ensure that policies and processes are followed to identify and minimise accounts that show a high-risk usage pattern
  • Ensure that alerts are monitored and actioned on a case to case basis with a balance of fraud risk and customer service
  • Timely communication of key information and trends to Supervisor / Top Management.
  • Actioning of all related processes within mandated timeframes
  • Report reviews, customer call backs
  • Report generation
  • Maintenance and archival of all department documents as applicable.
Our Ideal Candidate
  • A good understanding of systems / procedures
  • An understanding of the risk involved in various transaction types and account holder profiles.

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Standard Chartered
Location(s): Bengaluru

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Keyskills:   MIS reporting Supervisor Fraud control Report generation Compliance Banking Customer service Management Fraud detection

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Standard Chartered

Standard Chartered Bank Ltd Standard Chartered Bank Ltd