Sme - Kyc Quality Assurance (swat)
- Golden Opportunities
- 5 - 10 Years
- Chennai
- 4 years ago
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Job Description
Title : KYC - Quality Assurance (SWAT)About Organization: Role is for one of the largest ITES Organization having Pan India presence and provides services in strategy consulting digital technology and operations. It is a stable and an organization known for good employee culture.
Job Description:
- The candidate will be responsible for quality whilst being expected to operate as a reference point globally working within a large KYC Remediation team responsible for several activities aligned with the remediation of Know Your Customer activity for corporate/commercial customers.
- The candidate must have a detailed knowledge of the following: quality assurance framework continuous improvement initiatives KYC Remediation risk classification PEPs investigation and knowledge of regulatory environment.
- Perform 6 eye checks on completed files
- Perform check-the-checker reviews of cases analyze the data and recommend refresher training/pointed coaching sessions as appropriate
- Review cases QAed by the client and create a business case to defend Organizations stance on incorrect scoring
- Provide feedback to the agents on fails and process challenges
- Provide KYC Subject Matter Expertise guidance to agents
- Provide feedback on process procedure policy and performance improvements
- Attend calls with client QA team to discuss client review outcomes
- Primary decision maker in documentation review and Quality Control for new/updated client reviews
- Provide inputs to discussions on root cause analysis for common fails
- Lead stand-up meetings with the analyst and QC leads on a weekly basis to review quality family performance
- Engages with client QA & other approval functions to agree required standards of case completion
- Detailed knowledge of: Corporate entities Funds Simplified Due Diligence (SDD) Customer Due Diligence (CDD) Enhanced Due Diligence (EDD) Data gathering skills Risk classification PEPs investigation and knowledge of regulatory environment.
- Minimum of 4 -5 years experience performing KYC
- Strong Compliance /KYC domain knowledge
- Previous experience of Quality checking (6-eye checking or 4-eye checking) in a remediation periodic review or live on-boarding environment is essential
- Demonstrated ability to develop relationships with business partners communicate and explain complex KYC / AML-based issues
- Strong experience in the financial services industry across a range of sectors
- Highly analytical and detail oriented with the ability to work independently and multi-task effectively
- Excellent written and verbal communication skills
- Flexible adept time management skills and ability to prioritize and work effectively to tight deadlines
- Educated to Degree Level desirable (desirable)
- Flexible to work with Shifts.
Employement Category:
Employement Type: Full timeIndustry: Banking
Functional Area: Banking
Role Category: Other Banking
Role/Responsibilies: Sme - Kyc Quality Assurance (swat)
Contact Details:
Company: Golden OpportunitiesLocation(s): Chennai
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Keyskills: KYC Remediation CDD Case Manager know your customer
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