FranConnect

Company ProfileFranConnect India Software Pvt. Ltd.FranConnect provides proven franchise management software to more than 700 brands and 120,000 franchisees including multi-unit operators and area developers. Our customers' business priorities are unit growth, franchisee engagement, and unit performance. As the leading software company built for and by franchisors, we help customers improve their business outcomes by providing greater visibility and control throughout the franchise lifecycle. Our customers rely on FranConnect to grow the number of units and make them more successful. Only FranConnect comes with Franchising Built-In - exclusive functionality and best practices for the entire franchise lifecycle - so franchisors can more effectively manage, track and run their business. FranConnect's core product is our SaaS offering, FranConnect Sky. FranConnect Sky benefits include: -Performance Visibility: FranConnect Sky includes a breadth of functionality that provides complete visibility across the franchising lifecycle. Franchisors can manage unit performance against objectives and create dashboards to view franchisee communication history in one place such as franchisee quality performance, royalty calculations and unit renewals. -New Franchise Development: FranConnect Sky includes complete franchise-specific CRM functionality. Franchisors can improve lead-to-close conversion rates as they generate more leads, reduce cost per lead and ensure compliance with FDD Electronic Disclosure. -Opening New Units: FranConnect Sky includes functionality to reduce days to first dollar when opening and onboarding new franchisees and units. Area reps, new owners and headquarters personnel can proactively manage projects, quickly resolve issues and keep the process moving forward, while sharing best practices and critical knowledge. -Engaging Franchisees: FranConnect Sky's central communications hub improves unit communications and collaboration, reduces support costs, and shortens issue resolution time, resulting in improved franchisee relations. -Local Marketing: Franchisees can increase unit revenue by locally promoting their business more effectively and generating more traffic and repeat business - all within brand standards. FranConnect is a portfolio company of Serent Capital, a San Francisco-based growth investment firm that partners with software and services business to drive topline performance. With over 15 portfolio companies, Serent Capital has demonstrated a meaningful track record of success with >30% annual growth across the portfolio. Serent is committed to recruiting and investing behind great talent in its companies as the key driver of success.